Etude Boutique Return & Refund Policy

Return and Refund Policy

Last updated: November 29, 2024. 

Thank you for shopping at Etude Boutique. 

If, for any reason, you are not completely satisfied with a purchase, we're happy to provide 100% store credit, ensuring you can find something you love in the future, but as a small business, we are unable to offer refunds to the original form of payment.

Your support and understanding are greatly appreciated! 

We invite you to review our in-depth policy for all refunds and returns below. 

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Belle Beauty LLC, 450 S. Western Ave. #220 Los Angeles, CA 90020.

  • Service refers to the Website.

  • Website refers to Etude Boutique, accessible from Shopetudeboutique.com

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging
  • The Goods were not used or damaged

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. 

 

Returning Goods

You are responsible for the cost and risk of returning the goods to us, to the following address:

Etude Boutique
450 S. Western Ave. #222
Los Angeles, CA 90020
USA

We will not be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without an actual receipt of the goods or documented proof of received return delivery.

 

Exchanges

If you need to exchange a product for the same one, contact us. Please note that we only replace goods that were defective or damaged.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: