Etude Boutique Return & Refund Policy

Last updated: January 20, 2025. 

Thank you for shopping with Etude Boutique!

We value your satisfaction, and if you’re not completely happy with your purchase, our refund and return policy is outlined below for your convenience.

For Both In-Store and Online Purchases:
Ensure the return is made within 14 days of receiving an online order or purchasing in-store, with all items unworn and retaining their original tags. 

In-Store Purchases:
We offer store credit equal to 100% of your purchase, allowing you to find something you’ll truly love in the future. Unfortunately, at this time, we do not provide refunds for in-store purchases. Please note, without the actual receipt of the purchased goods, we are unable to issue a refund. 

Online Orders:
Returns and replacements are accepted; however, the customer is responsible for the cost of return shipping. Upon receiving your return, we will issue a refund to your original form of payment, less a 10% fee for card processing and repackaging. Alternatively, you can opt to receive 100% store credit applied to your account. Please reach out to us via email (belle@etude.boutique) to initiate a return. 

If you need a replacement for the same item, please reach out to us via email listed above. Replacements are available only for items that arrived damaged or defective - upon proof. 

Please double-check the return address below to ensure it is correct.

Thank you for your understanding and support—we’re grateful to have you as part of the Etude Boutique community!


Returning Goods

You are responsible for the cost and risk of returning the goods to us to the following address:

Etude Boutique
450 S. Western Ave. #222
Los Angeles, CA 90020
USA

We will not be held responsible for goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mailing service. 

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Belle Beauty LLC, 450 S. Western Ave. #220 Los Angeles, CA 90020.

  • Service refers to the Website.

  • Website refers to Etude Boutique, accessible from Shopetudeboutique.com

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

 

Conditions for Returns

In order for the Goods to be eligible for a return or an exchange, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging
  • The Goods were not used or damaged

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. 



Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: